as part of the Lidl campaign “Smart and cheap", customers will be able to return the goods of its own brands online if they do not spełniłyby their expectations, and to return the money spent. Some consumers used, however, the proposal to the borders of absurdity, bringing to the shops, all the strollers empty packages. “Everything that smelled exactly like the stink of garbage” he said one of the users. Read more: the Queue in Lidl stores. People pay packaging. All promotion
Lidl day 8 Nov completed action, although originally it was supposed to last until the end of the month. Return of goods can do now only those customers who have purchased the product until 8 November inclusive.
the Fact that Lidl was able to so quickly terminate the action, however, raises doubts. The last paragraph “refund policy products own brands Lidl” clearly says that Lidl any changes need to inform 7 days. Meanwhile, the network has completed action on the same day in which this was reported.
source: lidl.pl
– Lidl has left himself a loophole to change these rules that, in my opinion, we must also understand the reduction of the period to tie the proposal. However, the reduction of this period must occur in accordance with network rules, i.e. 7 days. the Output of this offer, in violation of its conditions, is legally dubious and could be undermined consumer – comments-Gregory, legal counsel, Counsels.
Customers actually pay already Lidlowi attention to this entry in the action rules.
Lidl explains that the action was completed due to the use of shares contrary to its purpose.
watching the Office for the Protection of Competition and Consumers. today we analyze the obtained signals on the stock in the shops Lidl. If there are grounds for taking action, administrative, will keep you up to date – explains Gennady Cieloch, the press Secretary of the UOKiK.
we Wrote in Lidl on this issue, waiting for a response.
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