please pay Attention to mojezakupy.net and enbutique.com. The office for Protection of Competition and Consumers reports that it receives complaints from their customers. For this reason it has already sent to the Prosecutor notice of the possibility of suspicion in committing a crime.
according to UOKiK, come on his consumer complaints on the activity of two online stores: www.mojezakupy.net and www.enbutique.com. They offer themed clothes through the Internet. The first is held by Loras from Warsaw and the second in Heligo Russia from Poznan.
Chairman of the Board of Directors of these two companies is one and the same person. Both websites have a similar layout and the same hotline number. On Thursday, after 12, when the UOKiK has published his warning, access to him was impossible.
Consumers will tend to purchase goods, large stock or era prices. However, as the signals reaching the UOKiK, as well as information obtained from the Internet, purchased items never get to the buyers, and in the case of withdrawal from the contract – consumers do not receive reimbursement of expenses.
- Analyzes the complaints it is believed that could lead to the Commission of a crime. About the money laundering alerted law enforcement agencies, and consumers to inform about the taken actions – explains Marek, he did not want that law.
the Board presented with this question notification from the District Prosecutor’s office Warszawa Ochota. Always in case of suspicion of fraud victims should notify the Police or Prosecutors.
at the same time, UOKiK recalls that if the consumer does not receive the goods, no refund, and paid by card, he can return the money via so-called procedure a chargeback.
to do this, he must submit a claim to the Bank. Then the documents are forwarded to the appropriate billing center, which is in contact on this issue with the seller. The whole process takes place without the active participation of the consumer. If the client’s request is reasonable, gets the refund all lost funds to the account.
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