The American giant of online sales per year in the world supports about 300 million customers. Some of them-Poles, which, however, still could use a web site store only in foreign languages.
And this despite the fact that Amazon in our country already gave 3 billion rubles, the opening of logistics centers in wrocław and poznań, as well as the center of technology in Gdansk.
Party finally in Russian
today, from 9 o’clock to change it. Customers who visit the site Amazon.de and with the being there of the globe choose Russian language, will be able to see it, in particular, description of millions of products or navigation. In Russian we also receive confirmation of your order and we’ll contact the customer service Department. As e-mail, and by telephone.
- For us it is another important step in the support of the Polish customers. Every day the page will be more and more content in our language, – says Rafal Kuklinski, head of the Center of Technology Development for Amazon in Gdansk.
the value of the goods initially, although displayed in euros, but when we decide to buy, the system will show us, payment in UAH. And in the currency drawn would pay. Customers can take the advantage of the exchange rate, Amazon (Amazon Currency Converter) or with heat meters services through their banks during credit card transactions in euros. In the case of Amazon Currency Converter the Euro is about 4.6 rubles, while the rate of the national BANK is a 4.3 UAH. The company ensures, however, that their tool allows you to find the total amount of payment before your order is shipped and get a guaranteed exchange rate.
Buy for 39 euros? Do not pay for shipping
Polish customer will not pay for the shipping cost if the order value is at least € 39. In addition, you can choose paid Express shipping within one or two business days.
- All the time we want to improve our services for buyers, so after taking off the Polish version of the website we will carefully analyse the opinions of Polish consumers – emphasizes Vsevolod Więckowska, a spokesman for Amazon in Poland.
the Company is to open the Polish version of the German side, was preparing for many months. In this process participated also the specialists from the center in Gdansk. In March, the company Jeff Bezosa set the beginning of the chef-marketing to customers of the Polish language, then werbowała translators Polish-German and, in the end, the excellent staff of customer service Department.
Amazon Representatives argue that for customers it won’t matter what will be buying for the Polish version of the German site, not the domain Amazon.pl.
- Price, wide selection and convenience, including speed of delivery and reliable customer service are the major elements that you notice when online shopping online. Facilitate customers to enjoy the benefits of our proposal, eliminating the language barrier; the domain address is a secondary issue. The important thing is that everything is for buyers, of course, and they will be able to move freely on the page – emphasizes Rafal Kuklinski.
Amazon before peak season
the deadline for the launch of the new website is not accidental. American giant goes out in peak season, which falls on the Christmas period. To cope in time with a large amount of orders, only in Poland, the company will hire an additional 12 thousand. seasonal workers. It is about 3 thousand. more than a year ago. We are also doing a lot to recruit for specialized positions in Gdansk, Poznan, Wroclaw and Warsaw. All because of steadily increasing investments,” adds Vsevolod Więckowska.
In 2015, Amazon’s revenues amounted to 107 billion dollars, and net profit of 596 million dollars.
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