According to the Polish regulator, there is a high probability of default by the entrepreneur obligations under the contracts.
Proceedings of OCCP takes place from August 26th
OCCP announces on its website that the investigation into the 4You Airlines launched August 26.
4You Airlines says it is airline
signals received by the Office indicated that the entrepreneur can mislead consumers as to the nature of the services provided and their own legal situation.
The company in late July and August. started sale of airline tickets through the website, suggesting that an airline that will start flights on November 3 this year.
4You Airlines does not have appropriate permissions to perform transport services
Meanwhile, the information that the OCCP obtained from the Civil Aviation Authority that the entrepreneur is not an air carrier, because it was legally required documents: a certificate, license and authority to perform flights on offer directions. The Office also determined that it is not possible to obtain them by the trader before 3 November 2014.
4You Airlines no air fleet
In the opinion of the OCCP untrue may also be posted on the trader’s website about what the fleet has. The Company informs that it leases aircraft from the Ukrainian carrier Yanair. Meanwhile, the information obtained by the Authority that no Polish air carrier is not consent to the operation of aircraft of this carrier, and 4You Airlines does not have the authority to enter into lease agreements of aircraft.
4You Airlines silent, not contact with the office
Anxiety Office also raised the fact that the entrepreneur has not responded to the call and did not contact the Authority in order to provide explanations in relation to run from August 26 investigation.
Thus, as we read in the press of the OCCP, in view of all the foregoing factors and a high probability of default by the entrepreneur obligations arising from the agreements, the President of the OCCP turned to law enforcement agencies asking them to analyze the actions 4You Airlines for possible committing a crime, in particular fraud within the meaning of Art. 286 of the Criminal Code.
OCCP advises, as if you recover money from 4You Airlines
Consumers who have made purchases via the website 4You Airlines announces OCCP that:
– If you paid by credit card for the service sold by 4You Airlines may in the event of default of the contract have the option to charge-back (refund).
– In the event, confirm the suspicions of the Authority, consumers will be able to use also the right to terminate the contract with reference to the provisions of the Civil Code concerning the impossibility of benefits.
You will need to send an email 4You Airlines statement of withdrawal from the contract ( giving data to enable it to be identified) and request a refund of the price paid for the ticket.
Due to the fact that, when buying tickets 4You Airlines, in fact, mediated between the consumer and the company Alfa Star SA Radom, now it is V.M. Mantowani Plotinus Travel LTD. The Office suggests that the message of the declaration of withdrawal from the contract with the request to pay the intermediaries.
– In a situation where, given the above circumstances connected with the activities of the 4You Airlines, the consumer finds that the conclusion of the contract was misled, perhaps also on the basis of the Act on combating unfair commercial practices to demand cancellation of the contract and the price paid.
What to check before buying a ticket via the Internet
OCCP reminds people who use reservation website airline tickets via the Internet about the most important principles. Before you buy:
– The consumer should always check whether a trader with a contract carriage by air carrier certified and licensed to perform flights on these routes. List of air carriers is available on the website of the Civil Aviation Authority.
– Read the rules of carriage, which should be mandatory for each carrier placed on the website
– Note that the recommended form of payment for airline tickets purchased over the Internet is a payment card. Inability to pay for the tickets through credit card means that in the event of breach of contract customers will not be able to have the option to charge-back (refund).
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