Measures have been taken based on the notification of the National Bank. It also contained the complaints of consumers, including foreign tourists who were misled about the size of foreign exchange rates.
From information he gathered in the Position, shows that the exchange points in a data network that operate in several major Russian cities, especially in places popular with tourists, such as airports, railway stations and in places massively visited by tourists as well as foreign, can be misleading way to present rates, exchange rates.
“the Practice is to use a Bulletin Board with the list of courses of purchase/sale of the currency in which the columns are in reverse order from the usual – in the left column: the rate of buying the currency, and the right course of sales. This system of columns leads to the fact that of the customers, taking the selling rate for buying – upgrading your money without having awareness do the course”, – stated in the message.
in addition, the course is set at a level considerably lower than the rates provided by the BANK, and in other exchange offices, even at 30%. is also specified.
UOKiK pointed out that consumer complaints, including foreign tourists, confirmed that many of them mistakenly recognized buying rate the selling rate of exchange and, as a result, received far less money than if sold in other currency exchange offices, for example, by transferring 500 Euro lost about. 500 rubles.
the case against the businessmen may result in issuance of a decision prohibiting the use of practices that violate the rights of the weak market participants, as well as the imposition of fines of up to 10 percent. the achieved turnover in the year prior to the imposition of penalties. In published decisions, Federal law may also determine the means to deal with the current consequences of illegal practices, was recalled to the Ministry.
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